Sunday, January 31, 2010

Losing Trust?

Organizational trust is paramount in any organization.  By trust, I mean the confidence in your ability to relate and communicate with the people that you work with.  If a company CEO is a jackass who creates fear and inspires production by threats and intimidation, eventually it’ll come back to haunt him/her.  This tactic dissolves the team and completely unravels the fabric of a good company.  Fear and intimidation lead to co-dependency – meaning that, people eventually lose their ability to operate autonomously.  This means that they will always make decisions based on what will cause them the least amount of pain, rather than what is best for the company or organization.  I was a part of an organization like this.  I can’t say that it resulted from CEO behavior, but I can say that the Senior Leader in the picture behaved in this way.  At meetings, he crushed dissent and belittled people for many reasons – most of which were unwarranted.  People witnessed this daily and eventually, stopped speaking out at meetings.  A few months later, people began to resign.  After he moved on, the organization had a difficult time functioning because people were accustomed to the autocratic regime that he created.

Just some thoughts.  If any of our readers have experienced the same sorts of things, please chime in.  If you can't resolve it and would like to know how to work through it, please shoot me an email at jclavel669@gmail.com.

Good luck and best regards.

Jarrod Clavelle